How It Works

Chat. Choose. Done.

Iphone with app store Chatflights screen

Download App

Set up your profile, add your loyalty programs and travel preferences, and we’re off to the races!

Let's Chat

Tell our human hackers what you
want to do and let us work our magic on your behalf.

Sit Back

You can go about your business while we do our thing. We'll let you know when we've struck gold, all via chat.

Get Packing

Confirm your itinerary with one click. We'll use your stored payment method and keep all your bookings and receipts in one place.

Unstoppable Award Travel We've Uncovered

These jetsetters turned to our hackers to get the most out of their miles. Where do you want to go?

amex membership rewards

Tokyo First Class

From Chicago to Tokyo in first class with All Nippon Airways. 120,000 Amex points, transferred to Virgin Atlantic Flying Club.


Athens in Business Class

LAX to Athens in business class with SWISS using 115,000 Air Canada Aeroplan points, booked through Star Alliance.


Bali in Business

From Stockholm to Denpasar in business class with Singapore Airlines. 165,000 SAS Eurobonus points booked with Singapore Airlines.

There's a Lot of Love for Our App...

4.7 rating iOS or Android


New Mexico Traveller, Dec. 13, 2020

Great Concept

Finally, a service that fills the void between your local favorite travel agent (now mostly extinct), and booking in an online world. Frankly, I’ve never felt comfortable managing my own flights and vacations just using Orbitz or the other booking sites. It may work for business travel, but not the unique personal vacation.This is a much-needed concept for when we all get traveling again!

fishwony, Dec. 10, 2020

Booking made super easy!

This is exactly what we need — something that sorts out all the headache-causing parts of travel reservations, like mixing points and cash, figuring out what dates are cheapest, etc. Like an actual person who knows how to do this stuff and lives inside your phone. Finally!

Hellnyc654, Dec. 11, 2020

Seamless! Love it

Chat Flights made my entire booking experience completely seamless. Dealing with my complex flights while also trying to use points is always so stressful and I couldn’t have had an easier experience with Chat Flights! Definitely using them again.

Orionov, Dec. 10, 2020

They did all the heavy lifting to find cheap business class

I love using points, but I don’t have the time to figure out how to transfer points here and there to get great deals. I like that it’s a straight forward chat that has someone asking what you need, and shortly coming back with options I would never find.

intrepidtrvlr, Dec. 17, 2020

The best time saver!

Takes the pain out of travel booking and makes the whole process a pleasure. Instead of worrying about if you’re getting ripped off by airlines, use Chatflights and spend that time planning what you’re going to do when you get where you’re going! The interface couldn’t be easier or more intuitive…highly recommend!

Lineny99, Dec. 11, 2020


So smart! Love that an application has finally been built that can figure out for me how best to use my various points (since I hate dealing with those sorts of things). Thanks, chat flights!! Looking forward to booking my next trip already….

Nico East of Normal, Jan. 15, 2021

Must-have App for travelers

Game changer! Best way to use your credit card miles. This app will forever change the way you book your flights.

ChowChow!, Dec. 10, 2020


This is amazing! These guys are pros. They do all the annoying stuff about booking award travel for you, find insane solutions and crazy deals. Loved my first experience, super easy, I’m sold!

Award Travel FAQ

You've got questions, we've got answers! If there's something we missed, ask us directly in the app.

Is this a chatbot?

Hell no! You'll sometimes get automatic messages to perform simple tasks like payments. But all of our award travel experts are human, and they are eager to share their brilliance with you.

Do I need to pay a fee upfront?

We start by giving you an indication of what you'll be able to find for your points, then we either charge a fee upfront or upon booking, it all depends on the level of complexity.

Do you only book for airline miles or can you help me book for other points also, like American Express Membership Rewards?

Anything points-related is our jam. We do a whole lot of points redemptions with American Express MR points and other credit card rewards. A classic travel hack that we love to use is to transfer points to an airline or hotel to get better value and better booking options.

Can you help me keep an eye open for award availability on a particular destination?

Yes. All requests submitted in the app are saved and searched upon indefinitely. Once you submit a request, an agent will immediately start looking for award availability for your requested destination. But even if we don't find a solution for you right away, all the solutions we find and submit to other users will be matched to your inquiry. This means you'll be notified via e-mail and in-app notification once something interesting shows up. You can always edit your inquiry and notification settings so we don't spam you with unwanted messages.

Can you also help me book award flights using discounts like companion tickets?

Yes. We can help you with companion tickets, vouchers, anything really.

Can you help me book travel with any airline alliance like Star Alliance or Oneworld?

Yes. We cover all alliances and are happy to help put your points to work.

Can you help me book travel with a combination of points and cash?

Yes, we can. However, we usually recommend against it. In almost all cases, you're better off saving points and using them for a "full" award ticket instead. Of course, there are exceptions and we can help you make the right decision. We can also help you look for an award flight, and if that doesn't work, book with cash instead. (And we'll try and save you money.)